What patients wish they had asked first
In the appointment where treatment begins, most of the talking is done by the person in the white coat. Here is what people say they would…
Elena Marchetti · 18 Aug 2026
Tag
appointments
Elena Marchetti · 18 Aug 2026
Designing for the fifteen-minute appointment
The consultation is not going to get longer. What people change instead is what happens in the days before it.
Elena Marchetti · 7 Jul 2026
Nadia, 25–30
Five months, with a one-page summary at every appointment
One page, on the desk, where we could both see it. It is not a technique. It just makes running out of time an obvious decision rather than an accident.
Illustrative story Read story →