What “access” actually means
Eligibility, supply and waiting are three separate obstacles that get discussed as one. Separating them changes what there is to do about each.
Hannah Rousseau · 21 Jul 2026
Topic
Access & availability
Supply, eligibility, waiting, and the practical business of getting seen at all — including what people do when the answer is no.
Hannah Rousseau · 21 Jul 2026
Sofia, 35–40
Four months contesting an eligibility decision that turned out to be a supply issue
I spent four months proving I qualified for something nobody had any of. One question at the start would have saved all of it.
Illustrative story Read story →
What a “no” actually means
A refusal is a decision with an author, a basis and usually a review route. Most people are told the first part only.
Hannah Rousseau · 19 May 2026